This Cruise is coordinated by Cool Panda Business Solutions LLC D.B.A. The Cool Panda. We are the exclusive provider for this group cruise. The Cool Panda is an affiliate of Cruises & Tours Unlimited, one of the largest travel consortium's around. We have buying power with all the major cruise lines and are able to pass the savings on to you. Cruises and Tours Unlimited is a top producer for all major cruise lines including Carnival Cruise Lines, Princess Cruises, Holland America Lines Westour, Inc., Royal Caribbean International/Celebrity Cruises, Disney Cruise Line, Costa Cruises and Norwegian Cruise Line, as well as lesser known cruise lines. We also offer more specialized cruising to unique and exotic destinations on products such as Crystal Cruises, Seabourn Cruise Lines, and Silversea Cruises, just to name a few. Cruises & Tours Unlimited is able to provide your or your group with the best pricing and service in the cruise industry. Cruises & Tours Unlimited is a member in good standing with Cruise Line International Association [CLIA] and the Better Business Bureau of Jacksonville, FL, and is fully bonded and registered.

The cruise is set for October 19, 2026 and leaves from Miami, FL

You will be sent your invoice and instructions on how to make your payments. If you elect to have your payments auto-debited, then after everything is set up in our system, we will send you an auto-payment form.

Payments are at your leisure. That means that you make them when you want, so long as your cruise is paid by the penalty dates. Our system automatically sets up a monthly cruise reminder. This is not a demand for payment. Payments can be made from your invoice by clicking the "Authorize Payment" button. We have also set up a payment link in your itinerary app. https://youtu.be/_fZnzPngevs?si=R76Bowxa5EqD-cYb

Days Prior to Departure - Cancellation Charge Per Guest 119 - 91 Days 25%* of Total Fare 90 - 61 Days 50%* of Total Fare 60 - 31 Days 75%* of Total Fare 30 - 0 Days 100%* of Total Fare * or deposit, whichever is higher. Haven & Suites - cancellation begins at 120 days prior to sailing.

The cruise must be paid in full by 120 days prior to the sail date.

You will have to pay 200% of your rate if booking a normal room. In other words, you’ll have to pay as if two people are going. There is also the option of booking a studio, priced for single cruisers and now NCL has some inside, oceanview, and balcony rooms at special rates for solo cruisers. Please reach out to us for assistance.

No. Only bookings done through The Cool Panda, an affiliate of Cruises and Tours Unlimited, will be allowed into our private activities onboard. No event ticket may be issued onboard as per the cruise line's policies.

Included in your trip total is the cost of the cruise, port fees, government fees, taxes, and entry to all private events, plus all the normal amenities Norwegian offers. Your price might also include any special add-ons that NCL is currently offering.

The safety and security of our guests and crew is our number one priority. The following items are prohibited on-board vessels. These items will be confiscated and not transported aboard. When an item is determined to be illegal the appropriate authorities will be informed. 1. All illegal narcotics/drugs. (Including Marijuana prescribed for medical purposes and other items used as drug paraphernalia. This includes all products containing CBD, oils, candies, and gummies or any product containing THC. 2. All firearms including replicas, imitations, non-firing weapons, starting pistols and their components 3. Air, BB or pellet pistols or rifles 4. Any other projectile-weapon or item that resembles or can be mistaken as a firearm (e.g., paint ball guns) 5. All ammunition or replica ammunition for listed line items 2, 3 & 4 6. Any remotely controlled or autonomously flying devices, toys or drones 7. All explosives, component parts (i.e. detonators) including imitation explosives and devices 8. Fireworks, flares, and pyrotechnics 9. Martial Arts Weapons 10. Knives with a blade longer than 4 inches/10.16 cm 11. Open razors 12. Swords, Skean Dhus, or Kirpans 13. Spears or spear guns 14. Crossbows, crossbow bolts, and long bow arrows 15. Blunt weapons including knuckle dusters, brass knuckles, clubs, telescopic batons, batons, flails or nunchaku 16. Items containing incapacitating substances (e.g. gas guns, tear gas, pepper spray, mace, phosphorus, acid and other dangerous chemicals that could be used to maim or disable 17. Restraining Devices (i.e. handcuffs, leg, and head restraining straps) 18. Flammable substances and hazardous chemicals. (e.g., petrol, methylated spirits, paint thinners, lighter fuel, etc.) 19. Any other item made, adapted or intended for use as an offensive weapon 20. Stun devices (i.e. Tazers and Stun Guns) 21. Large batteries 22. Items brought on board the vessel and not supplied by the Company containing any kind of heating element, such as but not limited to: immersion heaters, heating blankets, clothing irons, water heaters, coffee machines with heating/hot plates, etc. 23. Self-balancing hover boards, air wheels, scooters, or Segway’s 24. Bicycles 25. Compressed gas tanks, bottles, cylinders including dive tanks, propane tanks and large aerosol cans 26. Emergency Position Indicating Radio Beacons (EPIRB), ham radios, satellite phones, transformers, lasers and laser pointers 27. Any form of radio/ telephone signal jamming equipment 28. Candles and incense burners 29. Kayaks, canoes and rafts 30. Metal detectors 31. No fans except for small electrical or battery-operated fans. *Please note, these fans are subject to confiscation by the ship’s security team for inspection and approval. 32. Walkie-talkies 33. Portable Modems 34. Personal grooming devices such as hair dryers, hair flat irons, curling irons and shavers are allowed on board when used with proper caution. However, if such devices are determined to pose a hazard while onboard, they will be removed by ship security and returned the last day of the cruise prior to debark. 35. Any multi-functional device developed for interaction with access control systems onboard the ship. 36. For everyone's safety, Norwegian Cruise Line does not allow any type of door decorations, including paper or magnetic ones, due to their flammable nature. Thank you for your understanding and cooperation with our safety policy. NCLH and ship management reserves the right to confiscate any item that may be perceived to be a threat to safety, security, environmental or overall operation of the ship.

Norwegian Cruise Line created Freestyle Dining -- a flexible approach to dining in the restaurant of your choice, at the time that is convenient for you. Rather than go to dinner at a fixed time in an "early" or "late" dinner seating, there's no schedule to follow with Freestyle Dining. You even have the option of making dining reservations for each night of your NCL cruise so you can dine at a specific time of your choosing -- this ensures you will almost never have to wait for a table. Freestyle Dining lets you show up at restaurants where you do not have a reservation and they will seat you as availability permits.

As always, the schedule for the events will be released closer to the sail date as we have to coordinate with the ship for our event spaces. The Schedule will be automatically added to your phone app itinerary. Make sure you have it downloaded to your phone.

You will receive an email (invoice) stating your payment was successfully processed by the vendor. A copy of the updated invoice will also appear in your phone app. Payments are processed during our normal business hours in the order they are received.

Please email us at travel@thecoolpanda.com with your booking number and your medical needs.

The easiest and cheapest way to park is to Google "Parking for Norwegian Cruise in Miami". Please note that they are not associated or otherwise affiliated with Bless The Badge, The Cool Panda, Cruises and Tours Unlimited and/or Norwegian Cruise Line. Update 07/17/2025: Visit the "Cruise Ports" section of our Knowledge Center. It has been updated with port information for this cruise.

No. If you are interested in shore excursions, please see the excursions tab on our website.(https://www.shoreexcursionsgroup.com/?source=portal&id=1134744&data=travel@thecoolpanda.com) We are proud to be partnered with Shore Excursions Group for our excursions.

Unfortunately, No. Only bookings made with our agency will gain entry to our private events.

For this Cruise, passengers 1 and 2 in each stateroom have the option to be given the Free At Sea Beverage package for free. You pay the drink gratuities. If you do not have a beverage package, then drinks are charged to your room as the ship is a cashless system.

Of course! However, at 120 days prior to sailing, all name changes will be assessed a $100 fee per name, per booking.

Yes, we will change your room number one time at no cost as long as it is in the same category. You will be charged a $50 fee to change categories after booking, as we have to redo all your invoices and information in both our system and the cruise line's system. No changes can be made after 120 days prior to the cruise.

• As the health and well-being of our guests and crew is of the utmost importance, Norwegian Cruise Line will institute changes to its smoking policy for all sailings on or after November 1, 2014. The specific changes prohibit smoking on stateroom balconies and limit smoking in the casino to players. On Norwegian Getaway and Norwegian Breakaway, smoking on The Waterfront will be permitted on the starboard side, except by the outdoor dining areas. • Guests in the Garden Villas may smoke in their private garden and on their private sun decks. • Public areas throughout all our ships are smoke-free. If you smoke regular or electronic cigarettes, you can do so in designated areas only. If you prefer pipes or cigars, you can smoke in the Cigar Bar or designated smoking lounge. Smoking cigarettes, electronic cigarettes, cigars and pipes is permitted in outdoor public guest spaces and open decks where designated by the ship's management based on the ship's specific characteristics and arrangement. Smoking, including electronic cigarettes, is prohibited in or near venues serving food, the jogging track, outdoor sporting venues, The Haven outdoor areas and children's pool areas. On ships with The Waterfront, smoking is permitted on the starboard side excluding any food service areas. Active Casino players may smoke cigarettes in the Casino during gaming hours. Cigarette smoking is not permitted in any other indoor venue or location. • Guests are not permitted to smoke cigarettes, e-cigarettes, cigars or pipes in their staterooms or on their balconies. Cigar and pipe smoking in staterooms and on balconies is prohibited. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. • Electronic cigarettes cannot be used in public areas where there is a No Smoking policy in force; simply because these cigarettes look so realistic and therefore other guests' perception is that we are not enforcing the No Smoking rule.

Simply email us at travel@thecoolpanda.com and include that you are interested in a suite and what type and a representative will email you within 48-72 hours with pricing and availability.

Yes. Please email us at travel@thecoolpanda.com and ask for additional information about travel insurance.

Although a passport is highly recommended, it is not required. If you are not going to be traveling with a passport, you must have a US government issued birth certificate WITH A RAISED SEAL AND a government-issued photo identification card such as a drivers license, state issued id card, among others. Please email us if you have questions regarding appropriate documentation. WE STRONGLY RECOMMEND TRAVELING WITH A PASSPORT!

• Cruise or trip cancellations must be documented via email. • We reserve the right to make changes to our standard policy at any time due to circumstances beyond our control, including ship design or layout, and/or technical difficulties.

More and more cruise lines are now getting Star Link, and we are seeing internet speeds that are close to what you might have at home. If your ship has Star Link, you will be very pleased with the internet speed and the ability to stream.