You are booked now and contemplating your next move. Other than making payments at your leisure is there something more you should be doing? What adventures await? Here is a short video from Norwegian Cruise Line on your next steps. Please Note: Shore Excursions from NCL and Dining will not be available to book till Final Payment date. https://youtu.be/wAZUtGyYlDw?si=ps73sFodWfc7ZtyE

✅ Before You Board 📲 Complete Online Check-In: Visit MyNCL.com(https://www.ncl.com/) and log in using your booking details. Complete your online check-in 21 to 3 days prior to sailing. Don’t forget to upload your passport info and a security photo to unlock your eDocs and luggage tags. 👜 Pack Smart: Check what travel documents you need and what to bring using NCL’s Prepare For Your Cruise pag(https://www.ncl.com/freestyle-cruise/prepare-for-your-cruise)e. 📍 Arrival Time at Terminal: If you haven’t selected an arrival time during check-in, please arrive after 12 PM and at least two hours before departure. 📱 Download the NCL App: Use it for check-in, booking dining and shows, reviewing your onboard account, and more. Connect to the ship’s Wi-Fi once on board to activate it. 🍽️ Book Dining & Entertainment: Make reservations ahead through your MyNCL account or the app. You can also book onboard via your stateroom TV, phone, or by speaking to a restaurant host. 📦 When You Arrive 🧳 Luggage Delivery: Attach your printed luggage tags and make sure your stateroom number is clear. Luggage will be delivered throughout the day—check your Freestyle Daily for updates. 🎒 Carry-On Essentials: Your stateroom may not be ready immediately, so keep essentials with you. 🛟 Muster Station Info: Your muster (emergency assembly) station is printed on your Freestyle Card and behind your stateroom door. 🧾 Onboard Credit: Check your stateroom TV or the app to see onboard credits. 💳 Shipboard Purchases: Everything onboard is charged to your account—no need for cash. 🌐 Internet & Wi-Fi 📡 Internet Packages: Upgrade or purchase Wi-Fi packages with or without streaming either via the app, from your room, or at the Internet Café. Mo(https://www.ncl.com/onboard-packages/internet-packages)re info here. 💡 FAQs & Tips • ATMs: Available onboard fleetwide. • Accessible Staterooms: Call NCL ASAP (800-327-7030) as availability on board is not guaranteed. • Tender Boats: Used when ships can’t dock directly. You’ll be notified onboard if a reservation is needed. • Dining/Entertainment Reservations: Can be made at the dedicated Reservation Hub on ships like Bliss®, Encore®, Joy®, and more. • Lost Airline Luggage: Contact your airline first, then notify Guest Services onboard. • Latitudes Rewards: Points and tier updates are posted after your cruise. More info here.(https://www.ncl.com/latitudes-rewards-program) 💳 Billing & Account Info • Payment Method Changes: Visit Guest Services or the Onboard Credit Desk. • Service Charges: These support the crew. You can prepay them online or during check-in. Details here.(https://www.ncl.com/faq#!#what-is-onboard-service-charge) • Shared Credit Card for Multiple Guests: Set this up during online check-in or onboard at Guest Services. • Credit Card Holds: Initial holds of up to $300 may be placed. Final payment is processed at the end of the cruise. 🎁 More At Sea Promotions • Double-check your reservation if you made changes (like cabin upgrades) to ensure promos still apply. • $50 shore excursion credit will appear as a charge and credit in your account—it balances out. • Promotions cannot be changed within 24 hours of sailing. Got Questions? Reach out to us anytime, or check out Norwegian’s full Pre-Cruise FAQ (https://www.ncl.com/freestyle-cruise/prepare-for-your-cruise)page.

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Unfortunately, we would have no way of knowing what you used as a login or password when you created your NCL login information. You can contact Norwegian Cruise Linie Tech Support: • Email: Contact the NCL app support team at mobileappteam@ncl.com • Call technical support: Call 1-866-625-1160 Monday through Friday from 9 AM to 6 PM ET

Coverage for trip cancellation, trip interruption and trip delay. NorwegianCare provides reimbursement for the prepaid, nonrefundable, unused portion of your vacation should you need to cancel or interrupt your vacation due to unexpected illness, injury, job termination and other covered reasons as listed in the plan. The plan also covers additional out-of-pocket expenses for meals and accommodations, as well as for travel expenses to catch up to the vacation due to covered travel delays. Best of all, if your reason for cancellation is not covered for cash reimbursement under the plan, we provide you with a 90% NorwegianCare cruise credit for a future cruise. CLICK HERE TO LEARN MORE ABOUT THE NORWEGIANCARE COVERAGE(https://affinitytravelcert.com/document/pdfs/NCL-LandingPage-10-2024.html)

No, the data for onboard connection is transmitted via a slower wireless signal to satellites orbiting the Earth approximately 22,000 miles from the Earth’s surface and then bounce back down to the land based exchange. At home, your data is sent through a fast cable connection to your local exchange, just around the corner from your house. Therefore, internet access onboard is significantly slower than high-speed connections normally experienced on land. However, as more and more cruise lines are now getting Star Link, we are seeing internet speeds that are close to what you might have at home. If your ship has Star Link, you will be very pleased with the internet speed and the ability to stream.

Guest Services is the central location for found items. If you have lost an item, please contact the Guest Services Desk to report missing items. If the item is valuable, Security will be advised and will investigate the claim.

Yes. The ATM will not be in service when the satellite goes down. This can happen when sailing in or out of port.

With Freestyle Dining, you can dine when and where you want, with no fixed dining times or pre-assigned seating. Complimentary restaurants have no charges. Specialty restaurants incur nominal charges. You can see a list of complimentary and specialty restaurants in the Freestyle Daily.

Our daily newsletter includes a schedule of the next day’s activities and events and will be delivered to your stateroom every evening. Additional copies are available at the Guest Services Desk. UPDATE: 11/12/2025 The Freestyle daily is now available on the Norwegian app while onboard. If you would still like a paper copy, you can still get one at guest services onboard the ship.

In order to reach a person on a Norwegian Cruise Line ship from the United States or Canada, call 1.888.627.4477. You will need to pay with a MasterCard, Visa, or American Express.

The Life Boat Drill is to help guests understand what they are supposed to do and where they are supposed to go in an emergency. The Life Boat Drill is required by International Maritime Law and the United States Coast Guard.

To learn more about the Norwegian Cruise Line Upgrade Advantage and how it works, check out this video. https://youtu.be/ZZ8PeZ8kXrY?si=MpFd6eCvIQRmRemR Questions: 1. Is the offer amount per person per day or for the entire duration of the cruise? The offer amount is per person for the entire duration of the cruise. Offers are based on two occupants per stateroom - only the first and second guest will be charged. 2. Does the upgrade include any additional promotions? The upgrade does not include any additional promotions. However, you get to keep whichever promotions you already have. 3. What happens if I am part of a group or traveling with another reservation? Each offer is considered individually, and NCL cannot guarantee that all reservations traveling together will be upgraded, if any. Under the circumstance that all reservations are upgraded, NCL cannot guarantee that all the upgraded cabins will be close together. 4. Can I reject the upgrade after it is accepted? No, once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. 5. What happens with the promotions I already have? You get to keep the promotions you already have. However, no additional promotions will be added to your reservation. 6. Can I choose the location or specific features of the upgrade cabin? No, your cabin location and attributes will depend on availability. NCL cannot guarantee a specific cabin number assignment within the upgraded category. 7. How much do I pay if my reservation includes more than 2 guests? If your reservation includes multiple passengers (between 2 and 9 passengers), the offer amount submitted will be per passenger but only for the first and second passenger on the reservation. 8. Can I modify or cancel my offer after I submit it? You may modify or cancel your offer up until 5 hours prior to departure, provided that your offer has not already been accepted by NCL and provided your credit card has not been charged. 9. When will I know if my offer got accepted? Your offer can be accepted anytime from the moment it is submitted up until 0 days prior to departure. 10. If I have two reservations can I bid only once and if accepted, cancel the second reservation and move the guests into the upgraded cabin? No, if you have two cabins you will need to submit two separate bids and they will be considered independently. NCL cannot guarantee that both reservations will be upgraded. In the case that one of the reservations gets upgraded, you cannot move the other guests into the upgraded cabin. All reservations cancelled within the penalty period will be subject to cancellation fees. 11. What happens if I am a single guest? You will be charged based on double occupancy. 12. What happens if I am booked on a spa cabin? If you are currently in a ‘Spa’ cabin and submit an Offer to upgrade to a higher category, we cannot guarantee that you will be assigned to another ‘Spa’ cabin within the upgraded category. If your offer is accepted and you do not get assigned to another ‘Spa’ cabin, you will be forfeiting the complimentary access to the Spa. 13. What happens if my offer is not accepted? If your offer is not accepted, you will not be charged any additional amount, and you will stay in the stateroom you originally booked. 14. What happens if I purchased travel protection? If you have Norwegian's Travel Protection on your current booking, you will be automatically charged to cover the upgrade cost. If you have travel protection via your travel professional, please contact them to add your upgrade to your coverage. 15. How can I change the credit card I used to submit an offer? In order to change the credit card number, you will need to cancel and re-submit your offer(s) using the new payment information. 16. Is the offer amount I am submitting additional to the cost of my original reservation? Yes, any amount you offer for an upgrade is in addition to the cost of your original booking.

Upgrade Advantage Air FAQ 1. What is Upgrade Advantage Air? The Upgrade Advantage Air Programme allows eligible passengers who have purchased promotional air travel through Norwegian Cruise Line the opportunity to search for their preferred flights and submit a request to secure those flights early for an additional fee. 2. When can I expect an email invitation to participate in the Upgrade Advantage Air Program? Eligible passengers will receive an email invitation to participate in the Upgrade Advantage Air Programme between 315 and 80 days prior to sailing. 3. Does the invitation email to apply to both Inbound and Return flights? Yes, the invitation email to participate in the Upgrade Advantage Air Programme covers and applies to the round-trip itinerary for all passengers booked in the same stateroom. 4. Is the Upgrade Advantage Air fee charged by individual or for the entire reservation? The Upgrade Advantage Air fee is a one-time charge per person in a reservation. Any request to secure the preferred flights that is submitted will apply to all passengers booked within in the same stateroom. 5. What is the additional fee associated with each flight option? Any existing air travel fees that were incurred at the time you booked Norwegian's Free Airfare for 2nd Guest Programme will still be due at your final payment date, if not already paid. When you search for flights through this programme, you will see all additional per person fees per flight, which vary by flight and will apply to all passengers currently booked within your stateroom. 6. Can I request Premium Economy, Business, or First class on my preferred flights? Yes, the flight search will allow you to filter for a particular carrier, direct flight or class of service. If a higher class of service is selected as a filter, the flight results presented will display any flights where that class of service is available on the legs of the journey, though it may not be available on all legs. 7. Does the upgrade apply to my travel-with reservations? The preferred flights request submitted for a reservation applies only to those passengers booked in the same stateroom. Invitations do not apply to any travel-with reservations. 8. What happens if I am part of a group or traveling with another reservation? Each preferred flights request received is considered individually, and Norwegian Cruise Line cannot guarantee that all reservations travelling together will be upgraded, if any. Under the circumstance that all reservations are upgraded, Norwegian Cruise Line cannot guarantee that guests on all reservations will be booked on the same flights or that all the upgraded seats will be close together. 9. Can I reject the upgrade after it is accepted? No, once your preferred flights request is accepted and ticketed, your card will be charged immediately for the additional fee(s) due per person in the same stateroom. The total upgrade fees amount paid is final and non-refundable. 10. Will I receive specific seats on the upgraded flights? No, seats cannot be assigned through this programme. All seat assignments must be made directly through the airline once the preferred flights request is fulfiled and you receive your flight confirmation. Norwegian Cruise Line cannot guarantee a specific seat assignment or guarantee that all passengers will be seated together. 11. Can I modify or cancel my preferred flights request after I submit it? Once submitted, the preferred flights request cannot be modified or cancelled. 12. When will I know if my request got accepted? Your request will be processed at any time from the moment you submit it up until 80 days prior to sailing. We will notify you within 72 business hours of receipt of your request if your request is accepted. If the request is fulfiled, you will be charged immediately and will receive your flight confirmation within 48 business hours of the request being fulfiled. 13. What happens if my request is not accepted? If your request cannot be fulfiled, you will not be charged any additional amount, and the conditions of your original flight reservation will remain in effect. If your request is rejected, you may be able to use the email invitation to submit a new request as long as your reservation is still eligible for the programme and in the participation window of 315 and 80 days prior to sailing. 14. What happens if I purchased travel protection? If you have Norwegian's Travel Protection on your current booking, you will be automatically charged to cover the upgrade cost. If you have travel protection via your travel professional, please contact them to add your upgrade to your coverage. 15. What happens if I purchased ground transfers? If you previously purchased ground transfers through Norwegian Cruise Line, they will remain intact. 16. Will there be any additional fees? Depending on the product and destination being visited, a general excise tax may be applicable to the upgrade charges, if the upgrade is awarded. Taxes for applicable sailings will be charged automatically once the payment for the upgrade is taken. Airline-imposed personal charges such as seat selection and baggage fees may also apply and are not included with your Norwegian Cruise Line Air booking. 17. Is the request amount I am submitting additional to the cost of my original reservation? Yes, the request amount is in addition to the cost of your original booking. 18. What happens if there is a schedule change after I receive my confirmed flights? Should a minor timetable change as determined by Norwegian Cruise Line occur after a Request is fulfilled and you have received your flight tickets, the upgrade amount paid will remain final and nonrefundable and the timetable change will be automatically accepted; this policy applies to any post ticketing timetable changes that occur up to 4 days prior to sailing. Any significant timetable changes will be reviewed on a case-by-case basis by the Norwegian Cruise Line Air Department to determine whether a refund can be offered. If there are delays, cancellations, or any timetable changes within 72 hours of your departure time, you will need to work directly with your airline for re-accommodations. These changes are beyond the control of Norwegian Cruise Line. 19. What happens if I submit incorrect information regarding the preferred flights request? If you submit incorrect names, dates of birth, gender, flight dates, departure and/or arrival cities in your preferred flights request, this may result in additional fees for reticketing of the preferred flights. Any additional fees will be the guest's responsibility. 20. What happens if I change flight dates or the departure/arrival cities after the preferred flights request is fulfilled? If you change flight dates and/or departure and/or arrival city information after your preferred flights request is fulfilled, you will lose the non-refundable upgrade fees paid as part of this Upgrade Advantage Air Programme. You may be charged any airline cancellation or reissuance fees for reticketing of the preferred flights. Any additional fees due will be the guest's responsibility.

If you book your flights through Norwegian Cruise Line (NCL), you will typically receive your flight information about 30 days before your cruise embarkation date. An electronic confirmation will be sent to your registered email address, which will include all the important flight details. Here are the key points: • No changes can be made after the final payment date. • Notification timeframe: Approximately 30 days prior to sailing. • Delivery method: Flight details will be sent via email. • Next steps: Once you receive your flight information, visit the airline's website to: • Select your seats (if available). • Pay for any baggage fees directly to the airline.

NCL is proud to extend an exclusive 10% cruise rate discount to members of the military, veterans, and their spouses

Yes! Norwegian Cruise Line offers a special Teacher Cruise Discount for qualifying educators. ✅ What’s Included • 5% discount off the cruise fare portion of the booking • $50 onboard credit to spend on things like spa treatments, specialty dining, or onboard shopping • Stackable with other promotions, including Free at Sea (like unlimited drinks, free airfare for second guest, and more) 🧑‍🏫 Who’s Eligible? The discount is available to verified educators who are legal residents of the U.S. or Canada (including D.C. and Puerto Rico), and are at least 18 years old. Eligible roles include: • Active classroom teachers (Pre-K through 12th grade) • Principals and assistant principals • School staff and employees (Pre-K through 12th grade) • College or university professors 🛠 How to Apply 1. Create or log in to your MyNCL account 2. Verify your educator status through ID.me (a quick online verification service) 3. Once verified, discounted pricing will automatically appear in your account when searching for cruises 4. Book online or through your travel agent—just provide your MyNCL/Latitudes number so the discount can be applied 🔍 Important Details • The 5% discount applies only to the cruise fare—not taxes, fees, insurance, airfare, or add-ons • The discount is limited to one stateroom per verified teacher per sailing • Friends and family traveling with you are not eligible for the discount, unless they also individually qualify and verify • Once verified, your educator status remains linked to your account—no need to reverify for every booking If you’re a teacher and would like help verifying your status or applying the discount to your cruise, we would be happy to assist!

Cost is $34.50 per person each way To the Ship Information: Upon arrival to SEA-TAC, please claim all luggage checked with your airline. Please proceed to the Norwegian Cruise Line podium located between baggage claims 12 and 13 where a representative will be available between 9:00am and 2:00pm. The first bus will depart at approximately 10:00am. Please have your transfer vouchers ready. Transportation is arranged as a scheduled shuttle service, based on guest's arrival time and numbers. You may experience a short wait until the arrival of the next available shuttle. Hand-carry all travel documents, medications, and valuables. Guests arriving prior to the day of sailing, requesting transfers on the day of sailing, should meet at the following airport location: • • Take the hotel shuttle to the airport. • NCL podium baggage claim 12 and 13 at 10:00 am. • If you are unable to find a representative on the day of sailing, please call our local Seattle representative at 206-849-4184. In the event of an emergency, please contact Norwegian Cruise Line at 1-800-327-7030 within the USA. From The Ship Information: Cruise Terminal, WA to Sea-Tac International Airport. Detailed disembarkation information and luggage tags will be provided to you while on board. A representative will meet you upon disembarkation from the ship for your pier-to-airport transfer. The Port of Seattle is proud to offer Seattle Norwegian Cruise Line guests a complimentary Valet Luggage program, where your luggage can be transferred directly from your stateroom to your airline. The program is limited to specific airlines and flight times and is for domestic flights departing on your disembarkation day. Please see Guest Services onboard the vessel for more information and availability. Hand-carry all travel documents, medications and valuables. Please have your transfer vouchers ready. Transfers are non-refundable, and no credit will be given for any unused portion. In the event of an emergency, please contact Norwegian Cruise Line at 1-800-327-7030 or 305-436-4000.