This Cruise is coordinated by Cool Panda Business Solutions LLC D.B.A. The Cool Panda. We are the exclusive provider for this group cruise. The Cool Panda is an affiliate of Cruises & Tours Unlimited, one of the largest travel consortium's around. We have buying power with all the major cruise lines and are able to pass the savings on to you. Cruises and Tours Unlimited is a top producer for all major cruise lines including Carnival Cruise Lines, Princess Cruises, Holland America Lines Westour, Inc., Royal Caribbean International/Celebrity Cruises, Disney Cruise Line, Costa Cruises and Norwegian Cruise Line, as well as lesser known cruise lines. We also offer more specialized cruising to unique and exotic destinations on products such as Crystal Cruises, Seabourn Cruise Lines, and Silversea Cruises, just to name a few. Cruises & Tours Unlimited is able to provide your or your group with the best pricing and service in the cruise industry. Cruises & Tours Unlimited is a member in good standing with Cruise Line International Association [CLIA] and the Better Business Bureau of Jacksonville, FL, and is fully bonded and registered.

The cruise is set for October 18, 2026 and leaves from Los Angeles, CA

You will be sent your invoice and instructions on how to make your payments. If you elect to have your payments auto-debited, then after everything is set up in our system, we will send you an auto-payment form.

Payments are at your leisure. That means that you make them when you want, so long as your cruise is paid by the penalty dates. Our system automatically sets up a monthly cruise reminder. This is not a demand for payment. Payments can be made from your invoice by clicking the "Authorize Payment" button. We have also set up a payment link in your itinerary app. https://youtu.be/_fZnzPngevs?si=R76Bowxa5EqD-cYb

Days Prior to Departure - Cancellation Charge Per Guest 119 - 91 Days 25%* of Total Fare 90 - 61 Days 50%* of Total Fare 60 - 31 Days 75%* of Total Fare 30 - 0 Days 100%* of Total Fare * or deposit, whichever is higher. Haven & Suites - cancellation begins at 120 days prior to sailing.

The cruise must be paid in full by 120 days prior to the sail date.

AIR SERVICE STANDARDS – TERMS AND CONDITIONS • • If I book air through Norwegian Cruise Line, when will I receive my flight information? Flight schedules are ticketed approximately 30 days prior to the embarkation date. An electronic confirmation with important flight information will be sent to the email on record. • • Can my cruise reservation be booked with placeholder names until I am closer to sailing? All guests must provide their full legal name exactly as it appears on their passport or required travel documentation. If your cruise confirmation does not reflect the full legal name of all guests on the reservation, please contact Norwegian Cruise Line at 1-800-327-7030 or your Travel Advisor immediately. Failure to provide full legal names may result in additional fees and denial of boarding by the airline. • • Can I customize my flights and forfeit the air promotion? For guests who prefer customized air arrangements such as specific airline carriers, routing, upgrades, or adding a specific layover, please contact our Air Department at 1-866-625-1163 to request a quote. Customization is only available up to 110 days prior to sailing and is not combinable with any air promotion offered. Once tickets are issued, flights cannot be customized. • • Why is the gateway that I am flying from and/or to different from what I requested when booking my flight through NCL’s Air Sea Program? Under NCL's Air Sea Program, NCL reserves the right to book and ticket airfare from an airport within an approximate 60-mile radius from the originally selected airport. With the Interactive Air Program, NCL will provide options for a flight itinerary based on the available carrier airline routing options and the guest's preferred departing and returning gateway. • • I just received my air confirmation and would like to change my flights? Flight customizations are available up to 110 days prior to sailing. Please call the Air Department at 1-866-625-1163 to request a quote. • • I have multiple staterooms travelling together. Can we all be guaranteed on the same flight? Guests travelling in separate reservations/staterooms cannot be guaranteed on the same flight. For guests who prefer customized air arrangements to be secured on the same flight, please contact our Air Department at 1-866-625-1163 to request a quote. Customization is only available up to 110 days prior to sailing and is not combinable with any air promotion offered. Once tickets are issued, flights cannot be customized. • • How many connecting flights will I have if I am travelling domestically to and from my cruise vacation? For domestic travel, we strive to secure flight itineraries with no more than one connecting flight and minimize layovers that exceed three hours. • • How many connecting flights will I have if I am travelling internationally to and from my cruise vacation? For international travel, we strive to secure flight itineraries with no more than two connecting flights and minimize layovers that exceed five hours. Connecting flights through other countries may be required. Please note if you are flying to Europe, you may be routed through Canada. • • I am flying into the embarkation city the day prior to the start of the cruise. What is the latest time my flight can arrive? If you reserve a pre-cruise hotel through Norwegian Cruise Line or deviate your travel dates, we strive to secure a flight itinerary that arrives to the embarkation city no later than 7:00 p.m. This is dependent on flight schedules and availability. • • I am flying out of the disembarkation city the day after the end of the cruise. What is the earliest time my flight can depart? If you reserve a post-cruise hotel through Norwegian Cruise Line or independently, we strive to secure a flight itinerary that departs from the disembarkation city no earlier than 9:00 a.m. This is dependent on flight schedules and availability. • • If I deviate my dates and booking hotel independently, do I have to find my own way to and from the port? Transfers are available at an additional cost to and from the airport to the pier only on the day of sailing. Please contact Norwegian Cruise Line at 1-800-327-7030 for more information. • • I reside on the West Coast and my cruise ends on the East Coast. Can I avoid an overnight flight? When flying West to East in North America, if your destination is more than three hours travel time you may be reserved in an overnight (red eye) flight. • • My cruise ends in Honolulu, Hawaii, why is my flight departing up to 11:59 p.m.? For cruises concluding in Honolulu, you may be reserved on a flight that departs up to 11:59 p.m. This is due to geographical location of the Hawaiian Islands and flight availability. • • My cruise arrives in a disembarkation port on the Eastern U.S. or Canada in the morning. Why does my flight depart up to 10:30 p.m.? For cruises concluding in Eastern U.S. or Canada, you may be reserved on a flight that departs up to 10:30 p.m. to secure a more direct route with minimal connections. • • I am sailing from PortMiami, what airport will I fly in and out of? When sailing to or from Port Miami, your flights may arrive or depart at Miami International Airport (MIA) or Fort Lauderdale-Hollywood International Airport (FLL). Ground transportation is available at the same cost for both airports. • • I am sailing from Port New York City (Manhattan Cruise Terminal), what airport will I fly in and out of? Guests embarking or disembarking in Manhattan Cruise Terminal (New York City) may be booked on flights arriving or departing at LaGuardia Airport (LGA), Newark Liberty International Airport (EWR) or John F. Kennedy International Airport (JFK). Ground transportation is available at the same cost for all three airports. • • My cruise arrives/departs from Quebec City, Canada. Why are my flights booked to arrive/depart from Montreal (YUL), Canada? As a result of limited flight availability into Quebec, guests embarking or disembarking in Quebec City may be booked on flights arriving or departing from Montréal-Pierre Elliott Trudeau International Airport (YUL). Ground transportation is available at the same cost from Montréal-Pierre Elliott Trudeau International Airport (YUL) or Québec City Jean Lesage International Airport airports. • • My cruise arrives/departs from Trieste (Venice), Italy. Why are my flights booked to arrive/depart from Venice Marco Polo Airport (VCE)? As a result of limited flight availability into the Friuli Venezia Giulia Airport (TRS), guests embarking or disembarking in Trieste (Venice) may be booked on flights arriving or departing from Venice Marco Polo International Airport (VCE). In addition, guests who elect to book a pre/post deviation will be booked on flights in and out of Venice Marco Polo International Airport (VCE). Ground transportation is available at an additional cost from Venice Marco Polo International Airport (VCE) or Friuli Venezia Giulia Airport (TRS). • • My cruise arrives/departs from Ravenna (Venice), Italy. Why are my flights booked to arrive/depart from Venice Marco Polo Airport (VCE)? As a result of limited flight availability into Bologna Guglielmo Marconi Airport (BLQ), guests embarking or disembarking in Ravenna (Venice) may be booked on flights arriving or departing from Venice Marco Polo International Airport (VCE). In addition, guests who elect to book a pre/post deviation will be booked on flights in and out of Venice Marco Polo International Airport (VCE). Ground transportation is available at an additional cost from Venice Marco Polo International Airport (VCE) or Bologna Guglielmo Marconi Airport (BLQ). • • My cruise arrives/departs from Southampton, United Kingdom. Why are my flights booked to arrive/depart from London Gatwick Airport (LGW) or London Heathrow Airport (LHR)? As a result of limited flight availability into the Southampton International Airport (SOU), guests embarking or disembarking in Southampton, United Kingdom may be booked on flights arriving or departing from London Gatwick Airport (LGW) or London Heathrow Airport (LHR). In addition, guests who elect to book a pre/post deviation may be booked on flights in and out of London Gatwick Airport (LGW) or London Heathrow Airport (LHR). Ground transportation is available at an additional cost from all three airports. • I am sailing on a cruise which arrives/departs in another continent. Why are my flights booked to travel up to two days before my vacation starts? Guests travelling from North America to international destinations (other than Europe) may require a flight itinerary that departs two days prior to embarkation to account for the difference in time zones.

You will have to pay 200% of your rate if booking a normal room. In other words, you’ll have to pay as if two people are going. There is also the option of booking a studio, priced for single cruisers and now NCL has some inside, Oceanview, and balcony rooms at special rates for solo cruisers. Please reach out to us for assistance.

No. Only bookings done through The Cool Panda, an affiliate of Cruises and Tours Unlimited, will be allowed into our private activities onboard. No event ticket may be issued onboard as per the cruise line's policies.

Included in your trip total is the cost of the cruise, port fees, government fees, taxes, and entry to all private events, plus all the normal amenities Norwegian offers. Your price might also include any special add-ons that NCL is currently offering.

1. To redeem your CruiseFirst Credit(s) (CFC(s)) please call your Travel Professional, Personal Cruise Consultant or Norwegian Cruise Line directly at 1-866-234-7350 and advise you wish to apply your CFC to the reservation at the time of booking. You may also apply your CFC by logging into your MyNCL at account at www.ncl.com where your CFC will be visible for redemption. For guests outside the US and Canada, please call your Travel Professional or the Norwegian Cruise Line phone number listed at www.ncl.com. 2. CFC(s) can be applied as stateroom deposits or as payment towards new reservations ONLY. Voyage date must be at least one hundred twenty (120) days from original purchase date. CFC(s) are only valid for sailings of six (6) days or longer. A CFC can be applied to satisfy full deposit requirement for stateroom categories up to and including Club Balcony Suite or can be applied as partial payment towards a higher category. New reservations must be in the same currency as your CFC. Reservation currencies vary by market and CFC(s) are not eligible to be exchanged to another currency. CruiseFirst Credit may be purchased up to 72 hours afterwards and applied to a reservation in offer status outside of the final payment period, as no payment was made. CruiseFirst Credit may be purchased for new reservations in BK on or before the date the reservation was created. CruiseFirst Credit are eligible on group space allotment held on or after 4/1/2020. CruiseFirst Credit may be purchased prior to, or up to 72 hours, after the reservation changes from RQ to OF status. 3. CFC(s) are not applicable towards cancelled/rebooked reservations. If a guest with an existing reservation cancels and rebooks the same ship and sail date with a CFC, the CFC will be removed. 4. CFC(s) do not expire. Only one CFC may be used per stateroom. No black-out dates apply to the use of a CFC. Reservations are subject to availability. CFC(s) are not combinable with CruiseNext Credits (including Haven and Sixthman CruiseNext Credits), chartered cruises, incentive cruises, barter cruises, employee discount(s), friends and family discount(s), Sailaway (categories: IX, OX, BX, MX), interline, non-NCLU travel partner rates, Bingo Winners, or Diamonds Resort International bookings. 5. CFC $300 Offer - For USD, CAD, AUD, and NZD pay $150 and receive a CFC valued at $300 applied to your Norwegian Cruise Line Latitudes account. For MXN Pesos, pay MXN 3,000 and receive a CFC valued at MXN 6,000 applied to your Norwegian Cruise Line Latitude Rewards account. For BRL, pay R$750 and receive a CFC valued at R$1,500 applied to your Norwegian Cruise Line Latitude Rewards account. 6. CFC $300 Offer - For USD and CAD pay $150 and receive a CFC valued at $300 applied to your Norwegian Cruise Line Latitudes account. For MXN Pesos, pay MXN 5,000 and receive a CFC valued at MXN 10,000 applied to your Norwegian Cruise Line Latitude Rewards account. For BRL, Pay R$1250 and receive a CFC valued at R$2,500 applied to your Norwegian Cruise Line Latitude Rewards account. 7. CFC(s) are NON-REFUNDABLE, have no cash value and are not redeemable or exchangeable for cash, except where required by law. Credits are unable to be applied in partial values. 8. CFC(s) are transferable to another guest at no charge. Once transferred, the new CFC owner is subject to all CFC terms and conditions. The original CFC owner forfeits all rights of ownership once the transfer has been completed. 9. CFC(s) are charged in either USD, CAD, AUD, NZD, BRL or MXN Pesos. You must be 21 years of age or older to purchase or receive a transferred CFC. Credit card payments accepted only and only one credit card per transaction is permitted. A maximum of ten (10) CFC(s) may be purchased per person. Each CFC can only be applied in full and cannot be divided as payment for multiple reservations. 10. Your personal data will be processed in accordance with Norwegian Cruise Line Holdings Ltd.’s (including its brands and subsidiaries, “we”, “us” or “our”) privacy policy, which describes how your personal data may be processed, and is available at https://www.ncl.com/about-us/privacy-policy. You agree that we may (1) keep your personal and sensitive data, (2) use such personal data in our business worldwide in accordance with our published privacy policy, (3) share such personal data with our affiliated or related companies, and (4) subject such personal data to processing worldwide. You agree that we may disclose personal or sensitive data to unaffiliated third parties (1) with your consent or authorization, (2) to help complete a transaction for you, (3) to comply with laws, regulations, governmental and quasi-governmental requests, orders or legal processes, (4) to enforce these terms and conditions or other agreements or to protect the rights, safety or property of us or others, (5) as part of a purchase, sale, or transfer of assets or our business, (6) to our agents or service providers to perform functions on our behalf, or (7) as otherwise described in our privacy policy. 11. In addition to these terms and conditions, you must comply with the Norwegian Cruise Line brochure terms and conditions including the Norwegian guest ticket contract. 12. All CFC(s) are issued by Goodwill Credit, Ltd. and all claims or concerns with respect to the CFC(s) (other than requests for permissible application or transfer) are to be directed to Goodwill Credit, Ltd. at www.goodwillcruisecredit.com. NCL (Bahamas) Ltd., d/b/a Norwegian Cruise Line (including its affiliates other than Goodwill Credit, Ltd.) takes no responsibility for any claim related to CFC(s), including for the loss of identifying credit information. Please contact cruisenext@ncl.com for all requests related to onboard practices or permissible services including but not limited to application of CFC(s) and CFC transfers.

The safety and security of our guests and crew is our number one priority. The following items are prohibited on-board vessels. These items will be confiscated and not transported aboard. When an item is determined to be illegal the appropriate authorities will be informed. 1. All illegal narcotics/drugs. (Including Marijuana prescribed for medical purposes and other items used as drug paraphernalia. This includes all products containing CBD, oils, candies, and gummies or any product containing THC. 2. All firearms including replicas, imitations, non-firing weapons, starting pistols and their components 3. Air, BB or pellet pistols or rifles 4. Any other projectile-weapon or item that resembles or can be mistaken as a firearm (e.g., paint ball guns) 5. All ammunition or replica ammunition for listed line items 2, 3 & 4 6. Any remotely controlled or autonomously flying devices, toys or drones 7. All explosives, component parts (i.e. detonators) including imitation explosives and devices 8. Fireworks, flares, and pyrotechnics 9. Martial Arts Weapons 10. Knives with a blade longer than 4 inches/10.16 cm 11. Open razors 12. Swords, Skean Dhus, or Kirpans 13. Spears or spear guns 14. Crossbows, crossbow bolts, and long bow arrows 15. Blunt weapons including knuckle dusters, brass knuckles, clubs, telescopic batons, batons, flails or nunchaku 16. Items containing incapacitating substances (e.g. gas guns, tear gas, pepper spray, mace, phosphorus, acid and other dangerous chemicals that could be used to maim or disable 17. Restraining Devices (i.e. handcuffs, leg, and head restraining straps) 18. Flammable substances and hazardous chemicals. (e.g., petrol, methylated spirits, paint thinners, lighter fuel, etc.) 19. Any other item made, adapted or intended for use as an offensive weapon 20. Stun devices (i.e. Tazers and Stun Guns) 21. Large batteries 22. Items brought on board the vessel and not supplied by the Company containing any kind of heating element, such as but not limited to: immersion heaters, heating blankets, clothing irons, water heaters, coffee machines with heating/hot plates, etc. 23. Self-balancing hover boards, air wheels, scooters, or Segway’s 24. Bicycles 25. Compressed gas tanks, bottles, cylinders including dive tanks, propane tanks and large aerosol cans 26. Emergency Position Indicating Radio Beacons (EPIRB), ham radios, satellite phones, transformers, lasers and laser pointers 27. Any form of radio/ telephone signal jamming equipment 28. Candles and incense burners 29. Kayaks, canoes and rafts 30. Metal detectors 31. No fans except for small electrical or battery-operated fans. *Please note, these fans are subject to confiscation by the ship’s security team for inspection and approval. 32. Walkie-talkies 33. Portable Modems 34. Personal grooming devices such as hair dryers, hair flat irons, curling irons and shavers are allowed on board when used with proper caution. However, if such devices are determined to pose a hazard while onboard, they will be removed by ship security and returned the last day of the cruise prior to debark. 35. Any multi-functional device developed for interaction with access control systems onboard the ship. 36. For everyone's safety, Norwegian Cruise Line does not allow any type of door decorations, including paper or magnetic ones, due to their flammable nature. Thank you for your understanding and cooperation with our safety policy. NCLH and ship management reserves the right to confiscate any item that may be perceived to be a threat to safety, security, environmental or overall operation of the ship.

• Norwegian Cruise Line created Freestyle Dining -- a flexible approach to dining in the restaurant of your choice, at the time that is convenient for you. Rather than go to dinner at a fixed time in an "early" or "late" dinner seating, there's no schedule to follow with Freestyle Dining. You even have the option of making dining reservations for each night of your NCL cruise so you can dine at a specific time of your choosing -- this ensures you will almost never have to wait for a table. • Freestyle Dining lets you show up at restaurants where you do not have a reservation and they will seat you as availability permits.

As always, the schedule for the events will be released closer to the sail date as we have to coordinate with the ship for our event spaces. The Schedule will be automatically added to your phone app itinerary. Make sure you have it downloaded to your phone.

You will receive an email (invoice) stating your payment was successfully processed by the vendor. A copy of the updated invoice will also appear in your phone app. Payments are processed during our normal business hours in the order they are received.

Please email us at travel@thecoolpanda.com with your booking number and your medical needs.

No. If you are interested in shore excursions, please see the excursions tab on ourwebsite.(https://www.shoreexcursionsgroup.com/?source=portal&id=1134744&data=travel@thecoolpanda.com) We are proud to be partnered with Shore Excursions Group for our excursions.

Unfortunately, No. Only bookings made with our agency will gain entry to our private events.

For this Cruise, passengers 1 and 2 in each stateroom have the option to be given the Free AT Sea Beverage package for free. You pay the drink gratuities. If you do not have a beverage package, then drinks are charged to your room as the ship is a cashless system.

Of course! However, at 120 days prior to sailing, all name changes will be assessed a $100 fee per name, per booking.

Yes, we will change your room number one time at no cost as long as it is in the same category. You will be charged a $50 fee to change categories after booking, as we have to redo all your invoices and information in both our system and the cruise line's system. No changes can be made after 120 days prior to the cruise.

• As the health and well-being of our guests and crew is of the utmost importance, Norwegian Cruise Line will institute changes to its smoking policy for all sailings on or after November 1, 2014. The specific changes prohibit smoking on stateroom balconies and limit smoking in the casino to players. On Norwegian Getaway and Norwegian Breakaway, smoking on The Waterfront will be permitted on the starboard side, except by the outdoor dining areas. • Guests in the Garden Villas may smoke in their private garden and on their private sun decks. • Public areas throughout all our ships are smoke-free. If you smoke regular or electronic cigarettes, you can do so in designated areas only. If you prefer pipes or cigars, you can smoke in the Cigar Bar or designated smoking lounge. Smoking cigarettes, electronic cigarettes, cigars and pipes is permitted in outdoor public guest spaces and open decks where designated by the ship's management based on the ship's specific characteristics and arrangement. Smoking, including electronic cigarettes, is prohibited in or near venues serving food, the jogging track, outdoor sporting venues, The Haven outdoor areas and children's pool areas. On ships with The Waterfront, smoking is permitted on the starboard side excluding any food service areas. Active Casino players may smoke cigarettes in the Casino during gaming hours. Cigarette smoking is not permitted in any other indoor venue or location. • Guests are not permitted to smoke cigarettes, e-cigarettes, cigars or pipes in their staterooms or on their balconies. Cigar and pipe smoking in staterooms and on balconies is prohibited. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. • Electronic cigarettes cannot be used in public areas where there is a No Smoking policy in force; simply because these cigarettes look so realistic and therefore other guests' perception is that we are not enforcing the No Smoking rule.

Simply email us at travel@thecoolpanda.com and include that you are interested in a suite and what type and a representative will email you within 48-72 hours with pricing and availability.

Please email us at travel@thecoolpanda.com and ask for additional information about travel insurance.

Although a passport is highly recommended, it is not required. If you are not going to be traveling with a passport, you must have a US government issued birth certificate WITH A RAISED SEAL AND a government-issued photo identification card such as a drivers license, state issued id card, among others. Please email us if you have questions regarding appropriate documentation. WE STRONGLY RECOMMEND TRAVELING WITH A PASSPORT!

• Cruise or trip cancellations must be documented via email. • We reserve the right to make changes to our standard policy at any time due to circumstances beyond our control, including ship design or layout, and/or technical difficulties.